Urgent heating and cooling
No heat or no AC right now?
Call and tell us it's urgent. We'll connect you with a local HVAC contractor who takes urgent calls in your ZIP code, when one is available.
Smell gas? Get out, then call your gas utility or 911 from outside.
CO alarm sounding? Get everyone outside and call 911.
While you wait
No heat
- Check thermostat, breaker and furnace switch
- Replace a clogged filter
- Clear snow from outdoor vent pipes
- Open cabinet doors under sinks on outside walls
- Use space heaters safely, away from anything that burns
No AC in extreme heat
- Turn the AC off if the outdoor fan isn't spinning or the line is iced
- Close blinds on sunny windows
- Move to the coolest room or a cooling center
- Drink water and check on vulnerable people
Emergency HVAC FAQ
What counts as an HVAC emergency?
No heat when indoor temperatures are dropping toward freezing, no cooling in extreme heat, especially with infants, older adults or anyone with health conditions at home, or a system that's smoking, sparking or leaking water into ceilings.
What should I do if I smell gas?
Leave the house right away without using switches or phones, then call your gas utility's emergency number or 911 from outside. Don't go back in until they say it's safe.
Will someone come tonight?
That depends on which local contractors take after-hours calls in your ZIP code. Call and say it's urgent; we'll connect you with the fastest available option we have, and tell you honestly if we can't.